
Q1: What kind of company are you?

Senang is a new green technology company specializing in providing food packaging solutions to customers, with its own factory and R&D office. We have been focusing on supplying disposable packaging and disposable tableware products for more than 15 years. Our products have been exported to more than 100 countries, including North America, South America, Australia, Middle East, Southeast Asia, Africa, etc.

Q2: What products can I buy from you?

Paper cups, paper bowls, paper bags, paper boxes and other paper food containers, pizza boxes, paper cup sleeves, PLA packaging, sugarcane lunch boxes, cornstarch tableware, wooden cutlery, bamboo cutley, etc.

Q3: Can I get samples for free?

Yes, there is no charge for standardized product samples. But you may need to pay for shipping cost.

Q4: Why should I buy from you instead of other suppliers?

All the raw materials we use are food grade, safe and reliable. Our packaging products are made of environmentally friendly materials, which are biodegradable, healthy, recyclable, save resources and protect the environment. Catering to the current development trend, it is the future development star of the packaging industry. We have our own manufacturing plant and have a unique industry price advantage. We are your first choice not to be missed.

Q5: How can I order your products online?

1. You are welcome to contact our sales department through website or social media. 2. Tell us your detailed needs. And discuss all matters with us, such as quantity, specifications, printing, packaging, price, etc. 3. Make a proforma invoice for processing.

Q6: When can I get your price list?

All replies will be completed within 24 hours. After receiving your detailed needs, we will send you an accurate price list in time.

Q7: How can I get your quotation as soon as possible?

If you want to know more about our products, please provide detailed product requirements, including product size, shape, and order quantity. You can send a message via Whatsapp, WeChat, email or submit an inquiry on the website. We will send you the best quotation within 24 hours.

Q8: How long does it take for mass production?

The delivery time depends on the specific project, order quantity, sales season, etc. Generally 15~25 days after order confirmation. Please contact our sales manager for the specific time.

Q9: How long is the delivery time?

The delivery time is within 15~35 days after receiving the deposit and all printing confirmation. But it is an estimated time. Please contact our sales manager for the specific time.

Q10: Can I customize our products and printing?

Yes, we accept OEM and ODM, about OEM, you can customize the product, such as print your logo on it, specially design the size, color, material, pattern and packaging. About ODM, our factory has a professional team with rich experience in packaging design and manufacturing. Just tell us your ideas, we will help you realize it. Please send us your samples or drawings or details for start. Then we can design the products you want according to your sample. Samples can be sent to you for evaluation before mass production.

Q11: How do you guarantee the quality of your products?

First of all, we have been in this field for more than 15 years and enjoy a high reputation and respect among existing customers. Second, we have our own QA and QC department, there will be pre-production samples before mass production and final inspection before shipment. Third, we need repeat orders from your company, quality and service are the most important to us.

Q12: Can I check the quality of the goods before delivery?

Of course, free samples are available for inspection before ordering. Welcome to visit our factory or authorize a third-party agency to check the quality of the goods before delivery. Please feel free to contact us. We are always ready to provide you with relevant services.

Q13: What other services can you provide?

Accepted delivery terms: FOB, CFR, CIF, EXW, Express
Accepted payment currency: USD, EUR, RMB
Accepted payment method: T/T, L/C
Used language: English, Chinese

Q14: Can you provide sea or air transportation?

We have our own logistics department and freight forwarder, ready to complete booking and loading for your goods. If it is a full container, it can be loaded at our factory, which can better avoid damage.